The Mastic Doctor team standing beside their branded vans outside an office building
Mastic Doctor · South East, London & Scotland

Mastic sealing for building owners and managing agents

Mastic sealing for building owners, landlords, managing agents, property factors and housing associations, from one communal entrance to a programme across a block or estate.

  • Failed mastic around windows across a whole block
  • Water reports from residents after heavy rain
  • Old mastic that has hardened, cracked or gone black
1
Send details
Drawings, photos, a joint schedule or a site visit.
2
Get a quote
A fixed quote for the work, with the scope in writing.
3
We seal
CSCS-carded applicators, the right product for each joint.
4
Guaranteed
12-month guarantee on our workmanship.

Mastic sealing for building owners and managing agents: send details for a fixed quote

Send drawings, photos or a joint schedule, or tell us about the site, and we’ll come back with a fixed quote.

What mastic sealing for building owners and managing agents covers

For anyone looking after blocks of flats, mixed-use buildings or commercial portfolios, failed mastic tends to arrive as a stream of separate reports: water at a window here, a draught there, a stained ceiling in a stairwell. Dealing with each one in isolation costs more over time and leaves the building with a patchwork of different products and ages of sealant. We work with building owners, landlords, managing agents, property factors and housing associations on mastic sealing across communal areas and building exteriors. That includes window and door perimeters on blocks, external joints, communal entrances, and resealing failed mastic across a whole building or estate. We can price individual repairs, but the better value is often a block-wide or planned maintenance programme, scoped from an inspection of the joints, so failed mastic is replaced in one go and the next inspection has a clear starting point.

We work across South East England, Greater London and all of Scotland. Our workmanship carries a 12-month guarantee, we’re CHAS accredited and a Constructionline member, and our applicators hold CSCS cards.

Problems we put right

  • Failed mastic around windows across a whole block
  • Water reports from residents after heavy rain
  • Old mastic that has hardened, cracked or gone black
  • Repairs done piecemeal, one flat at a time
  • Communal areas that look neglected
  • Planned maintenance budgets that need a clear scope

Joints and areas we seal

  • Window and door perimeters on blocks
  • Communal entrances and stairwells
  • External wall and movement joints
  • Balcony and threshold joints
  • Communal kitchens and washrooms
  • Shopfronts below residential blocks
The Mastic Doctor team standing beside their branded vans outside an office building
The Mastic Doctor team standing beside their branded vans outside an office building

At a glance

  • Fixed quote, scope in writing
  • CSCS-carded applicators
  • CHAS accredited · Constructionline member
  • £5m public liability insurance
  • 12-month guarantee

How it works

  1. Send the addresses, photos of the problem areas and any resident reports you have.
  2. We review the joints, from photographs or on site, and diagnose what has failed and why.
  3. You receive a fixed quote, per building or as a programme across several.
  4. Access arrangements and the information residents or occupiers need are agreed before work starts.
  5. Failed mastic is cut out, the joints cleaned and primed where specified, then resealed and tooled.
  6. We confirm what was done at each address, and the work carries our 12-month guarantee.

Block-wide rather than flat by flat

Replacing mastic one window at a time in response to complaints means repeat visits and repeated access arrangements, and it leaves mastic of different ages side by side. A block-wide approach, scoped from an inspection, deals with the failed joints together and gives you one record for the building. It also makes the next planned maintenance cycle easier to budget for, because you know the age and condition of every joint on the building.

Residents and communication

Work on occupied blocks goes more smoothly when residents know what to expect. We can agree with you what notice goes out, which areas will be affected on which days, and how access to windows or balconies will be arranged. Tell us how you prefer to keep residents informed and we’ll fit in with it. Where a resident reports a problem during the work, we’ll pass it to you straight away.

Older blocks and asbestos

Some mastics used in buildings before 2000 can contain asbestos. Before old sealant is disturbed in an older building, the asbestos register or survey should be checked; that duty sits with the dutyholder. We don’t remove asbestos-containing materials, and if something suspect is found, work on it stops until it has been tested.

Budgeting and planned maintenance

Sealant joints are maintenance items. How long they last depends on movement, sun and weather, cleaning, traffic and the product, so we don’t quote a lifespan in years. What helps owners and agents most is regular inspection and a programme that replaces failed joints before water gets in. We can scope a block or estate so the work can be split across budget years if needed, with each phase quoted separately.

Why it’s worth doing now

Across a block or estate, failed mastic around windows, doors and external joints leads to draughts, water ingress and damp complaints from residents. Dealing with it as one planned programme costs less than reacting flat by flat, and gives a clear record of what was done and when.

What affects the quote

We don’t publish set prices, because no two buildings are the same. Send details and we’ll give you a fixed quote before we start. The main things that affect it are:

  • How many metres of joint there are, and how many areas, elevations or sites
  • How much failed sealant has to come out, and how hard it is
  • Joint size, depth and whether backing rod or primer is needed
  • Access: height, scaffold or MEWP access arranged by others, occupied areas
  • The product the joint needs (and colour, where it matters)
  • Programme, phasing and site requirements such as permits and inductions

What a good quote includes

  • All failed sealant removed, never sealed over
  • The product named for each joint type
  • What the 12-month guarantee covers
  • When each area can be used again
  • Who is doing the work, their CSCS cards and the insurance in place
  • What site paperwork and records are included

Aftercare

Build a mastic inspection into your cyclical maintenance and keep a schedule of which elevations were resealed and when. Ask residents to report water at frames promptly, and check joints after any window, cladding or roofing work on the building.

Accreditations

Trusted. Accredited. Insured.

Mastic sealing for building owners and managing agents: common questions

Can property factors in Scotland use you?

Yes. Property factors and managing agents anywhere in Scotland can use us, and we cover Greater London and South East England too.

Can you quote for a whole estate?

Yes. We can quote per building or as one programme across several, scoped from photographs or a visit.

Do you take on single repairs?

Yes, though for blocks with widespread failure a building-wide reseal is often better value over time.

Can you help with our contractor approval process?

We are CHAS accredited and a Constructionline member with £5m public liability insurance. Tell us what else you need and we’ll confirm with the quote.

How often should mastic be inspected?

It depends on exposure, movement and the product. Including mastic in regular planned maintenance inspections helps catch failures before leaks start.

Do you give a fixed price before you start?

Yes. Send photos, drawings or a joint schedule, or we can visit, and we’ll give you a fixed quote with the scope in writing before any work starts.

Are you accredited and insured?

Yes. We’re CHAS accredited and a Constructionline member, our applicators hold CSCS cards, and we carry £5m public liability insurance.

More questions and answers

Page updated 3 November 2026